Media Release

 

Wednesday, May 01, 2013
For Immediate Release
Communications

Contact: Diana Paul
Telephone: 229-6501

 

Changes Coming To City of Las Vegas Sewer Bills
Bills Will Now Be Sent Quarterly

 

The city of Las Vegas is changing sewer billing, making payments easier. Starting this summer, city of Las Vegas sewer customers will receive quarterly bills, rather than annual bills. 

Previously, customers received one yearly bill, with the option to pay quarterly. Late fees were assessed on the entire outstanding annual balance. The move to quarterly billing will make it more convenient for customers who are not able to pay the full annual amount. If the quarterly amount remains unpaid by the due date, a penalty will only be assessed on the billed quarterly amount, rather than the outstanding annual balance. Customers can also continue to pay annually should they desire.

In addition, bills will look different, and customers will be issued a new account number. Residents can continue to pay their bills online using the city’s website.

The changes are a result of the city updating its billing system to be more efficient and more convenient for customers. New software will make it easier for customers to pay their bills, which is an enhancement many had asked for.

Future phases will include the ability to receive bills electronically—not just pay them via the web.

For more information or for questions about sewer billing, customers can contact the city of Las Vegas at 229-1289.

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